Privacy Policy

Hoh99 Privacy Policy — Protection of Your Personal Data

Your privacy is our priority. This policy clearly explains how hoh99 collects, uses, protects, and manages your personal data as a player in Malaysia. We operate with full transparency so you can play with peace of mind.

Updated: 1 January 2026
Your Data Is Secure
256-bit SSL encryption active
Malaysia PDPA Compliant
Full Encryption

Data is protected by 256-bit SSL at all times.

No Data Selling

Your information is never sold to third parties.

Full Control Is Yours

Access, correct, and delete your data at any time.

PDPA Compliance

Compliant with the Malaysia Personal Data Protection Act.

Important Note: This Privacy Policy applies to all users of the hoh99 platform, including website visitors, registered players, and anyone who interacts with our services. By using the hoh99 platform, you agree to the terms set out in this Privacy Policy.

1Introduction

Hoh99 (referred to as "we", "the platform", or "hoh99.fun") values the privacy of every individual who uses our services. This Privacy Policy is designed to clearly and transparently explain how we manage your personal data — from how we collect it, what it is used for, who it may be shared with, and how you can control it.

As an online betting platform serving players in Malaysia, we recognise that your trust is our most valuable asset. Every decision regarding your personal data is made with your interests and safety as a player as our top priority.

This policy is formulated in accordance with Malaysia Personal Data Protection Act 2010 (PDPA) and international data protection principles. If you have any questions after reading this policy, our support team is ready to assist via live chat within the platform.

2Personal Data We Collect

We collect your personal information through several methods depending on how you interact with the hoh99 platform. The main categories of data we collect are:

A. Information You Provide Directly

  • Full name as shown on your identification document
  • Date of birth for age verification (21 years and above)
  • Email address and mobile phone number
  • Current residential address
  • Bank account and e-wallet details for deposit and withdrawal purposes
  • A copy of your identity document (MyKad or passport) for the KYC process
  • Account password in encrypted form

B. Information Collected Automatically

  • IP address and geographic location information
  • Device type, operating system, and browser version
  • Browsing history of pages visited within the hoh99 platform
  • Game records, bets, and financial transactions
  • Login session timestamps and duration
  • Cookie data and similar tracking technologies

C. Information from Third Parties

  • Identity verification through trusted third-party KYC services
  • Payment verification information from registered transaction processors
  • Anti-fraud verification and anti-money laundering (AML) data
Minimum Collection Principle: hoh99 only collects data that is genuinely necessary to provide a secure service and comply with legal requirements. We do not collect excessive or irrelevant information.

3How We Use Your Data

The personal data we collect is used solely for the following purposes:

Purpose of Use Legal Basis Example Activities
Account Management Contract fulfillment Registration, login, KYC verification
Transaction Processing Contract fulfillment Deposits, withdrawals, bonuses
Platform Security Legitimate interest Fraud prevention, AML, risk checks
Legal Compliance Legal obligation Record keeping, reporting to authorities
Service Improvement Legitimate interest Usage analytics, platform improvement
Communications Consent / Contract Account notices, promotions (with consent)

We will not use your personal data for purposes not stated in this policy without first obtaining your explicit consent.

4Data Sharing with Third Parties

Hoh99 sell, rent, or trade your personal data to any third party for their own marketing purposes. However, we may share certain information with the following parties for platform operational purposes:

  • Payment Processors: Payment service providers such as DuitNow, FPX, Touch 'n Go and Boost require transaction information to securely process your deposits and withdrawals.
  • KYC Service Providers: Third-party identity verification companies that have signed strict data confidentiality agreements with hoh99.
  • Game Providers: Slot games, Live Casino and Sports providers may receive minimal game session data for technical purposes.
  • Authorities: We may disclose data to government authorities or regulatory bodies when required by Malaysian law or a valid court order.
  • Cloud Services: Server infrastructure providers used to operate the hoh99 platform, all bound by comprehensive data protection agreements.

All third parties that receive your data from hoh99 are required to comply with data security standards equivalent to or higher than those we maintain.

5Security and Data Protection

We invest seriously in data security infrastructure to ensure your personal information is always protected. The security measures we implement include:

  • 256-bit SSL Encryption: All data transmitted between your device and hoh99's servers is protected with bank-grade industry-standard encryption. This means your information cannot be read even if it is intercepted.
  • Two-Factor Authentication (2FA): We provide an additional layer of security through 2FA, which all players can enable to protect their account from unauthorized access.
  • Password Encryption: Your password is stored as a non-reversible hash, meaning even hoh99 staff cannot view your original password.
  • 24/7 Monitoring: Our automated security monitoring system operates around the clock to detect and respond to any suspicious activity.
  • Data Segregation: Sensitive data is stored in isolated environments with strict access controls, accessible only by authorised personnel.
  • Regular Security Audits: The hoh99 platform undergoes regular penetration testing and security audits by independent third parties.
Action in the Event of a Data Breach: In the event of any security incident affecting your data, hoh99 will notify you and the relevant authorities within 72 hours of the incident being detected, in line with international best practices.

6Cookies and Tracking Technologies

Hoh99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collects anonymous information about how players use the platform to help us make improvements. This data cannot be used to personally identify you.
  • Functional Cookies: Saves your preferences such as language and display settings to make your experience more comfortable on future visits.
  • Analytics Cookies: Helping us understand aggregate platform usage patterns for product development purposes.

You can manage cookie settings through your web browser preferences. However, disabling essential cookies may affect certain features on the hoh99 platform.

7Your Rights as a Player

Under the Malaysia Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by hoh99:

Right of Access Request a copy of the personal data we hold about you.
Right to Rectification Correct inaccurate or outdated data.
Right to Erasure Request deletion of your data under certain conditions.
Right to Object Object to the processing of your data for specific purposes.
Right to Data Portability Receive your data in a machine-readable format.
Right to Restrict Processing Restrict how we process your data.

To exercise any of the above rights, please contact our support team via live chat within the hoh99 platform. We will process your request within 30 business days. Please note that there are certain exceptions where we may not be able to fully fulfill your request, particularly if it conflicts with our legal obligations.

8Data Retention Period

Hoh99 retains your personal data only for as long as necessary for the purpose it was collected, or as required by Malaysian law. The following are our general data retention guidelines:

  • Active Account Data: Retained for the duration your account remains active and in use.
  • Financial Transaction Records: Retained for a minimum of 7 years after a transaction occurs, in line with Malaysia's tax regulations and AML requirements.
  • KYC Documents: Retained for 5 years after account closure or after the business relationship ends.
  • Communication Logs: Email and customer support records are retained for 2 years.
  • Analytics Data: Anonymised usage data is retained for 3 years for platform development purposes.

Upon expiry of the retention period, your personal data will be securely deleted or anonymised in accordance with established procedures.

9Links to Third-Party Websites

The hoh99 platform may contain links or integrations with third-party services such as game providers and payment processors. This Privacy Policy applies solely to the hoh99 platform and does not cover the privacy practices of any third-party websites or services.

We encourage you to read the privacy policy of any third-party service you use. hoh99 is not responsible for the privacy practices or content of those third-party websites.

Reminder: hoh99 will never ask for your password or sensitive financial information via email, SMS, or any channel outside the official hoh99.fun platform. Be cautious of any communication claiming to be from hoh99 through unofficial channels.

10Changes to This Privacy Policy

Hoh99 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. We are committed to notifying you of any significant changes through:

  • A clear notice on the hoh99 platform homepage before changes take effect.
  • Email sent to the address registered on your account for material changes.
  • Update the "Last Updated" date at the top of this page.

Your continued use of the hoh99 platform after any changes to this Privacy Policy are published will be considered acceptance of those changes. We encourage you to review this page from time to time to stay informed on how we protect your personal data.

11How to Contact Us

If you have any questions, concerns, or wish to exercise your rights in relation to this Privacy Policy, please contact hoh99's Data Protection Officer (DPO) through the following channels:

  • Live Chat: Available 24/7 via the chat icon within the hoh99 platform — the fastest way to get help.
  • Email: [email protected] — for inquiries specifically related to privacy and data protection.
  • Response Time: We aim to respond to all privacy-related inquiries within 3 business days.

You may also submit a formal complaint to Department of Personal Data Protection (JPDP) Malaysia if you believe your rights under PDPA 2010 have been violated.

hoh99's Commitment: We take every privacy-related inquiry seriously. Your trust in hoh99 is something we never take lightly, and we are committed to maintaining the highest data protection standards for all our players in Malaysia.

Why Malaysian Players Trust hoh99


Privacy is more than a legal document to us — it is a core part of hoh99's commitment to being a truly responsible and trustworthy betting platform in Malaysia.

Serious PDPA Compliance

Hoh99 is in full compliance with the Malaysia Personal Data Protection Act 2010. We view this legal obligation not as a burden, but as an opportunity to demonstrate our integrity to every player.

Privacy-First Principle

Every new feature we develop is evaluated from a privacy perspective before launch. This privacy-by-design approach ensures data protection is built directly into the platform, not added as an afterthought.

Complete Control in Your Hands

We believe your personal data belongs to you. That is why we provide easy tools for you to access, correct, or request deletion of your data at any time through your account settings.

Bank-Grade Encryption

Hoh99's security infrastructure uses the same 256-bit SSL encryption trusted by leading banking institutions in Malaysia. Your data is protected at every level — both in transit and at rest.

No Spam, No Disruptions

We only send you marketing communications if you have given your consent. You may withdraw that consent at any time and we will respect your choice promptly.

Periodic Independent Audits

Hoh99's privacy and data security practices are reviewed periodically by independent third-party auditors. This ensures we consistently meet or exceed industry best standards in protecting player data.

Your Data Is Protected

Play with Peace of Mind — Your Privacy Is hoh99's Priority

We understand that trust is earned, not assumed. Register a hoh99 account today and experience firsthand the difference of a platform that genuinely puts Malaysian players' security and privacy first.

Malaysia PDPA Compliant
SSL 256-bit Protected
No Data Selling
24/7 Privacy Support
Bahasa Melayu